Customer FAQs

Simply phone through to one of our branches, contact us on 135 135, email us at info@kennards.com.au. And if that doesn't appeal to you, post on our social media accounts! We've got a fair few ways for you to get in touch with us if you have any questions.

If you'd like to lodge a complaint, an email is the best method of getting in touch with us. We take complaints very seriously, so please be as detailed as possible in your email to us so we can take a good look at the problem. Email us at info@kennards.com.au.

Caught us outside of business hours? You'll want to take a look at the times we're open. These are based on the branch, so take a look at our branch finder or the Toowoomba hours above.

We most likely are! We're often looking for top performers who want to go the extra mile for our team and our customers. If you'd like to work with us, see our careers section on kennards.com.au.

While we were the same business in the past, Kennards Self Storage is now only affiliated with us by name. We know it can be pretty confusing, just remember to attach 'Hire' to the end of the title!

We've never wanted to be the biggest hire company, just the best! We believe in no hidden extras and a fair dinkum approach to pricing. Our rates include GST and basic damage waiver, as well as little extras we reckon are really useful.

If you've run into problems, call your hiring branch or 135 135. We take problems and faults seriously, and we want to hear about them as soon as they happen.

Talk to our team on 135 135 or call the Toowoomba branch directly. Our expert team can help you find the best equipment to get the job done across our specialist branches.